1. Introduction
This Privacy Policy explains how MELLOSOM may collect, use, disclose, and protect information related to the service.
2. Information We Collect
The service may collect information users provide directly, information generated through use, and technical information from devices.
3. Account and Profile Information
Account details, preferences, profile settings, and similar information may be used to provide a personalized experience.
4. Conversation and Usage Data
Conversation inputs, interaction history, and usage patterns may be processed to operate and improve the service.
5. Device and Technical Information
Device identifiers, app version, log data, approximate location, and diagnostics may be collected for security and performance.
6. How We Use Information
Information may be used to provide features, personalize experiences, process payments, improve quality, and maintain safety.
7. AI Service Providers
MELLOSOM may use third-party AI infrastructure providers to generate, moderate, or improve AI-powered conversations.
8. Advertising and Analytics
Analytics and advertising tools may be used to understand performance and measure marketing activity, subject to applicable settings.
9. In-App Purchases
Payment-related information may be processed by app stores or payment providers according to their own terms and policies.
11. Data Retention
Information may be retained only as long as needed for service operation, legal compliance, and legitimate business purposes.
12. Data Security
Reasonable safeguards should be used to protect information, although no digital service can guarantee complete security.
13. International Data Transfers
Information may be processed in countries outside the user’s location, subject to applicable transfer safeguards.
14. Children’s Privacy
MELLOSOM is not intended for children, and age-related restrictions should be finalized before launch.
15. User Rights
Depending on location, users may have rights to access, correct, delete, export, or object to certain processing of information.
16. Account and Data Deletion
Users should be provided with a clear process to request account deletion and removal of eligible personal information.
17. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time, and the latest version should show the current effective date.
18. Contact Information
For privacy questions, contact support@mellosom.com.